The Empty Lies Of Ally Bank

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The Empty Lies Of Ally Bank

From a real chat session 

Vol 2 

Hi. We’re Ally Assist, an artificial intelligence designed to help you. We can do a lot, and if we can’t do something, we’ll get you a human associate who can. How can we help?
2:39 PM
Ally Assist
– 2:39 PM
I sent you the afadivd
I want my money
where is my money
– 2:39 PM
We’ll get you to an associate, who can help you with this better than we can.
You’ll see if there’s a wait once we transfer you. We’ll pass along the conversation we’ve had so far, and you can go ahead and start telling your associate more details about your issue if you want.
Ally Assist
– 2:39 PM
You are now chatting with ‘Allison’
Info
– 2:39 PM
Hello, this is Allison from Ontario. Thank you for chatting with me today. How can I help you?
Allison
– 2:39 PM
what is my ach going thew
because my dog is hungry
and waiting 4 weeks for an ach transfer is too long
my dog needs to eat
if my dog dies I will hold this bank liable
where is my money
– 2:40 PM
Hi there, I am so sorry to hear there has been such an extended wait for your transfer to process and that you are in an inconvenient situation because of this. I would be more than happy to check into this for you.
Allison
– 2:40 PM
I sent the afadivd in
the check you sent was no good
I ripped it up and threw it away
because the check was bad
now my dog is not eating and you’re getting richer and richer
where is my money
– 2:41 PM
I am so sorry to hear there was a bad check and that you are experiencing financial hardship at this time.
Allison
– 2:41 PM
let’s say you take someone I love I take someone you love remember that
where is my money
– 2:41 PM
I am currently reviewing your profile so I can check on the status of us receiving the affidavit.
Thank you so much for all of your patience as I look into this for you so I can help address this.
Allison
– 2:42 PM
395.67 you sent was bad
so I destroyed it
that is what you do with bad checks
after I gave it to the stats attorney office
they told me to destroy it
they took the copy for themselves
and then told me to destroy the check
this is not a game
I want my money
make me whole
your empty apologies don’t mean anything
where is my money
– 2:44 PM
I appreciate you taking the time to share the details of your experience with me. I am taking steps to review the status of this for you and thank you so much for waiting. I will continue to check in with you as I review your profile and appreciate all of your patience.
Allison
– 2:44 PM
at less can you send me the 26.99
that is in my account
I need funds for my dog
your playing with my dog’s life
I just want my money
and be made whole
is that too much to ask for
to be made whole
where is my money
– 2:47 PM
I can assure you that this amount is currently available in your account and you are welcome to access these funds for withdrawal. I am currently checking for a record of the affidavit you sent in and thank you so much again for your patience.
May I please ask when and how you sent in the affidavit?
Allison
– 2:48 PM
secure message
yesterday
Oct 10, 2020
early int he morning
I did this
I just want to be made whole that is it
I just want to be made whole
you shut down the account
where is my money
– 2:49 PM
Thank you so much. I have not yet been able to locate a record of the message so I am seeking further consultation to verify if we have received the document and have started to process it.
Allison
– 2:49 PM
I sent it to the fund’s transfer team
where is my money
– 2:49 PM
I am currently working on seeking further information regarding this for you and will continue to check in with you. Thank you so much for waiting.
I sincerely apologize, I have not been able to locate a record of a secure message sent through your profile today or yesterday.
Allison
– 2:55 PM
I sent it I got an email that said you guys got it
where is my money
– 2:55 PM
May I please ask that you try sending it in again through a secure message? I am happy to stay in the chat while you do this.
Thank you for letting me know this.
Allison
– 2:55 PM
I am just going to sue you guys
its the fastest way to get my money back
because this round and round
has to stop your a billon dollar bank
where is my money
– 2:56 PM
I would like to help with getting this resolved for you.
Allison
– 2:56 PM
and people should not be dealing with this *****
where is my money
– 2:56 PM
I am continuing to check all of my resources to confirm that we have received your document. We may have received it through our operations team and started taking steps on processing this and I am happy to continue to review this for you to see if I can confirm if this is the case.
Allison
– 2:57 PM
ok
I wait
where is my money
– 2:57 PM
Thank you so much, I will continue to check in with you as I continue to review this for you.
I am pleased to let you know I have been able to locate a record of the secure message you received, I apologize for the delay in locating it. I am now checking to verify when you can expect this to be processed to resolve this for you. Thank you so much for waiting.
Allison
– 3:02 PM
ok
thanks
where is my money
– 3:02 PM
Thank you for waiting. I’ll be with you in just a moment.
Allison
– 3:04 PM
ok
where is my money
– 3:04 PM
Thank you so much for waiting.
Allison
– 3:05 PM
ok
where is my money
– 3:06 PM
Thank you so much for waiting. I can help to confirm the timing you can expect for us to process the document you sent in so that we can continue to resolve this for you.
Allison
– 3:07 PM
ok
for the record, I will charge 20 dollars a day till I get my money so I advise you you should put great haste in this
where is my money
– 3:10 PM
I apologize for the delay, I have some information for you.
Allison
– 3:10 PM
ok
what is the new info
where is my money
– 3:10 PM
I recognize you are in a situation where you are needing immediate access to your funds and so I took all steps available to me to see if I can request to have this addressed as soon as possible for you. At this time the expected processing time I have been able to confirm is 1-2 business days, although it could very well be up to 5 business days. I realize this does not help to resolve this as of today and I truly apologize for the inconvenience.
Allison
– 3:11 PM
that is for my ach transfer
right
where is my money
– 3:12 PM
This will be for us to process your document and this generally takes 1-2 business days, and then we will process the fund’s movement according to your request as well.
Allison
– 3:14 PM
ok
well 20 dollars a day I fees I charge you guys
so 5 days will be 100 extra you send me
or I may have taken this to arbitration
I think that is fair
very fair
in fees
because no one should do this non-compete you get what I am saying
put your apologies where your mouth is
if you were truly sorry you would accept this fee
where is my money
– 3:17 PM
I certainly recognize this situation has been a significant inconvenience to you. I am truly sorry to say we do not offer financial compensation.
Allison
– 3:17 PM
so your not sorry
you just stated you can walk all over me
and spit on me
and cause me hardship and its not your fault
so all that sorry means is nothing
just an empty lie
front a lady in Canada
from
that is to say
this is going into my book
I am writing the 2end vol on how ally screws people over and not give a dam
where is my money
– 3:19 PM
I truly wish there was something I could say that could help to resolve this for you. I realize this has been a frustrating and difficult experience. If you have any questions or concerns that have not been addressed at this time I am more than happy to help to address your concerns.
Allison
– 3:22 PM
nope your empty apologies have gone known
thanks for nothing
I will be rating you with 0 a
and I hope you understand that

Update 10/11/2020

 

just tell me will i ever see the 396.11

– 6:02 PM

Ally Assist

– 6:02 PM

You are now chatting with ‘Lynn’
Info

– 6:02 PM

to be honest, will i ever see this 396.11 cents
just tell me will i ever see the 396.11

– 6:02 PM

Hi this is Lynn from Arizona. Please allow me 1-2 minutes to review your previous conversation with Ally Assist.
Lynn

– 6:02 PM

or you guys royally screwd me
will I ever see my money?
or should i just give up
just tell me will i ever see the 396.11

– 6:03 PM

May I have your name please?
Lynn

– 6:03 PM

Thomas Miller
i am just wondering
i want my money
but if you wont give it back than i should just give up
i should have known you where going to rip me off
just tell me will i ever see the 396.11

– 6:04 PM

Go fuck your self Thomas Miller we have your money
Lynn
 Р6:04 PM
I should have known that your bank is insolvent

– 6:04 PM

We fucking took your money asshole
Lynn

– 6:04 PM

you know
dont play with me
do you want a 1-star rating
i know you guys go off ranking
and playing dumb will just not end well for you
just tell me will I ever see the 396.11

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